The Hendricks County Communications Center, Commission on Accreditation for Law Enforcement Agencies (CALEA) Accredited in 2009, is the consolidated dispatch center for all Police, Fire, and Emergency Medical Services agencies in Hendricks County, Indiana.
Hendricks County Communications Center (HCCC) provides 24 hours a day, 7 days a week, 365 days a year assistance to the citizens of Hendricks County by dispatching twenty-eight public safety agencies with Association of Public-Safety Communications (APCO) certified dispatchers. Dispatchers are certified in several disciplines including Emergency Medical Dispatch which allows them to provide medical assistance over the phone prior to the arrival of responding units.
The Hendricks County Communication Center is one of only two communications centers in the State of Indiana that is accredited through CALEA. Benefits to our community include but are not limited to the following:
Identify and remedy any shortcomings to include holding the center responsible and accountable for quality service
Improvement of management and performance with written policy and procedures
Operations are compared against national standards and best practices
Recognize achievement and improve quality assurance